Privacy Policy

Information you give us

• Contact and demo requests: your first and last name, work email, phone number, organization, job title (optional), organization type (optional), areas of interest (optional) and your message.
• Newsletter sign-ups: your email address.
• Any other information you choose to send us by email or phone.

Please do not send patient health information through this website's forms or by email to our general addresses.

Information collected automatically

• Technical data such as your IP address, browser type, device type, operating system, referring page and the date and time of your visit, recorded in our hosting provider's server logs.
• Usage data such as pages viewed and how you move through the site, collected through analytics cookies only if you allow them.
• Advertising measurement data collected through the LinkedIn Insight Tag only if you allow marketing cookies.

For details of the cookies we use, see our Cookie Policy.

We use personal information to:

• Respond to your inquiry, arrange a demo and discuss our services with you.
• Send you our newsletter and insights, if you have signed up. You can unsubscribe at any time.
• Operate, secure and improve the website, including detecting spam and abuse of our forms.
• Understand how the website is used and measure our marketing, where you have agreed to analytics or marketing cookies.
• Comply with legal obligations and protect our rights.

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

Where data protection laws such as the GDPR, UK GDPR or India's Digital Personal Data Protection Act 2023 apply, we rely on the following grounds:

• Consent: for newsletter emails, analytics and marketing cookies, and when you tick the consent box on our contact form. You can withdraw consent at any time.
• Legitimate interests: to respond to business inquiries, keep the website secure and improve our services, where those interests are not overridden by your rights.
• Legal obligation: where we must keep or disclose information by law.

We share personal information only with:

• Service providers who help us run the website and our business, such as our website host [hosting provider], our email delivery provider [email/SMTP provider], our newsletter platform [newsletter provider] and our analytics provider [analytics provider]. They may use the information only to provide services to us.
• LinkedIn, if you allow marketing cookies (see our Cookie Policy).
• Our affiliated entities in the United States and India, so the right team can respond to you.
• Professional advisers, regulators, courts or law enforcement where required by law or to protect our rights.
• A buyer or successor if our business is reorganized, merged or sold, subject to this policy.

We operate from the United States and India, and our service providers may process information in other countries. Where we transfer personal information across borders, we take steps required by applicable law to protect it, such as standard contractual clauses.

We keep personal information only as long as needed for the purposes described in this policy:

• Inquiry and contact form data: [retention period, e.g. 24 months after our last contact with you], unless you become a client.
• Newsletter data: until you unsubscribe, after which we keep only what is needed to respect your choice.
• Server logs: [retention period, e.g. 90 days].
• Cookie data: as listed in our Cookie Policy.

We use technical and organizational measures designed to protect personal information, including encrypted connections (HTTPS), access controls and restricted access to inquiry data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and get a copy of it.
• Correct inaccurate or incomplete information.
• Delete your information.
• Object to or restrict certain processing.
• Withdraw consent at any time, without affecting processing that has already taken place.
• Receive your information in a portable format.
• Opt out of targeted advertising, and not be discriminated against for exercising your rights (for California and other US state residents).
• Nominate someone to exercise your rights if you die or become incapacitated (India).
• Complain to your local data protection authority.

To exercise any of these rights, email us at [Privacy contact email, e.g. sales@wehealthcare.us]. We may need to verify your identity before responding. You can change cookie choices at any time using the Cookie Settings link in the website footer.

This website is intended for healthcare professionals and organizations. It is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Our website links to third-party sites, including our social media pages on LinkedIn, Instagram, Facebook, YouTube and X. Those sites have their own privacy practices, and we are not responsible for them.

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. If changes are significant, we will take reasonable steps to let you know.

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: [Privacy contact email, e.g. sales@wehealthcare.us]
• United States: [Registered legal entity name], 10080 Reflections Blvd West, Sunrise, Florida 33351, USA
• India: Amanora Chambers, 4th Floor, Office No. 421, Pune 411028, Maharashtra, India
• Grievance Officer (India): [name and email of Grievance Officer]