Frequently Asked Questions

Hospitals and health systems, imaging centers, multi-site healthcare networks, emergency departments and physician groups that need extra reporting capacity. Engagements range from a few hours of overflow each week to full 24x7 coverage.

We work inside your existing PACS and RIS through secure access agreed with your IT team, so your radiologists and referrers keep the workflow they already know. Where direct access is not practical, studies can be routed through our secure platform using an eRAD integration. Reports are returned to your PACS, RIS or EHR in your preferred format. No change to your current system is required.

Yes. Reporting support can cover daytime overflow, overnight and weekend shifts, holidays or radiologist leave. You can start with one coverage window and add more as your needs grow.

Studies are routed by priority, modality and subspecialty using rules agreed with you during onboarding. STAT and critical studies move to the front of the queue. Final reads are assigned only to radiologists licensed in the patient's state.

Critical findings are phoned directly to the ordering physician or your designated contact as soon as they are identified. Each call is documented in the report with read-back. Escalation contacts are agreed during onboarding.

X-ray, CT, MRI, ultrasound, PET-CT, nuclear medicine and CBCT, plus spinal annotation services. Subspecialty reads are available for neuro, musculoskeletal, body and chest imaging.

Your expected monthly volume by modality, the coverage hours you need, the states where patients are imaged, your PACS/RIS details, report templates and critical findings contacts. We use this to prepare your proposal and onboarding plan.

Yes. Overnight (nighthawk) coverage is one of our core services. Our India operations cover U.S. night hours during the regular Indian working day. Final reads are signed by U.S.-based ABR-certified radiologists or by your own radiologists, as agreed in your coverage model.

Yes. Weekend and holiday coverage can be booked on its own or combined with overnight coverage.

Yes. Overnight coverage includes STAT reads for emergency departments. STAT studies move to the front of the queue. Critical findings are phoned directly to the ED physician.

Yes. Trauma reads are covered 24x7, including overnight and weekend peaks.

At the start and end of each shift, open studies are handed over through the shared worklist along with any pending comparisons or clinical questions. Your team can receive a shift summary of studies read plus any items that need follow-up.

Critical findings are phoned directly to the ordering physician or your designated contact as soon as they are identified. Each call is documented in the report with read-back. Escalation contacts are agreed during onboarding.

Both. Coverage can be ongoing, seasonal or short term. It can also fill a radiologist vacancy or cover planned leave.

Extra reporting capacity for when study volume exceeds what your radiologists can read on time. That includes daily peaks, seasonal surges or a backlog that has already built up.

Once credentialing, licensing and system access are in place, overflow support can be switched on whenever volume requires it. Initial setup time depends on your facility's credentialing process. We share a timeline at the start of every engagement.

STAT and emergency studies are read first. Remaining studies follow the priority rules you set, for example inpatient before outpatient or oldest first. Final reads are assigned only to radiologists licensed in the patient's state.

No. We work inside your existing PACS and RIS through secure access. Reports are returned in your templates through your usual process.

Critical findings are handled the same way during backlog reads as during routine work. Critical findings are phoned directly to the ordering physician or your designated contact as soon as they are identified. Each call is documented in the report with read-back. Escalation contacts are agreed during onboarding.

Yes. Support can be booked for a one-time backlog clearance, a set number of weeks or on demand when volume peaks.

STAT reporting is urgent interpretation of time-sensitive studies such as suspected stroke, trauma or acute chest pain. STAT studies are flagged when they are sent to us and read before routine work.

Yes. Emergency departments use our STAT reporting to keep reads moving 24x7, especially overnight and at weekends when on-site radiologists are not available.

STAT studies are flagged at transmission, moved to the front of the queue and assigned to the next available radiologist licensed in the patient's state.

Yes. Stroke CT, CT angiography and perfusion studies are read as STAT, following your facility's stroke protocol. Studies flagged as a stroke alert go to the top of the STAT queue ahead of all other work.

The study is assigned to the next available radiologist with neuroimaging experience who is licensed in the patient's state.

Yes. Trauma CT and X-ray studies are read as STAT, with critical findings phoned directly to the trauma team.

Yes. Studies from the same trauma patient are read together by one radiologist where possible so findings stay consistent across body regions.

Yes. STAT reporting is available 24x7, including nights, weekends and holidays.

Routine studies are reported within 12 to 24 hours. STAT studies are moved to the front of the queue 24x7, with turnaround targets agreed for each facility and written into your service agreement. Critical findings are phoned directly to the ordering physician or your designated contact as soon as they are identified. Each call is documented in the report with read-back. Escalation contacts are agreed during onboarding.

Spinal annotation is the structured identification, labeling, and marking of relevant spinal anatomy on medical images to support defined clinical and imaging workflows.

It can help organize and identify spinal structures consistently across imaging studies, making the relevant anatomy easier to review, assess, and use within the intended workflow.

The annotation scope, supported studies, anatomical regions, and deliverables are aligned with the approved workflow requirements.

Studies are received, the images are prepared, annotation is performed, a quality review follows, and the output is delivered.

Chest, abdomen, head, neck, spine, upper and lower limb, knee, hip, ankle, and other musculoskeletal X-rays, including emergency and STAT studies.

Yes. X-ray reporting can support routine volume, after-hours coverage, and reporting backlogs, based on the coverage model agreed with your facility.

No. Remote reporting is designed so technologists and imaging teams continue using their established workflow, with studies routed from your existing systems.

Structured reports are returned to your PACS/RIS.

Studies are routed by priority and subspecialty, so emergency and STAT X-rays can be directed to the appropriate radiologist according to your facility's requirements.

WE Healthcare reports head/brain, chest, abdomen, pelvis, neck, spine, musculoskeletal, and lung screening CT studies, as well as emergency and STAT studies.

Yes. CT reporting supports routine and urgent imaging for organizations that need additional subspecialty capacity, after-hours coverage, or flexible reporting support.

Yes. Emergency and STAT CT studies are supported, with priority routing as part of the reporting workflow.

CT reporting covers neuroradiology, body/abdominal imaging, musculoskeletal, and emergency & trauma imaging.

Studies arrive through secure DICOM transfer, move through priority routing, and are assigned by subspecialty for radiologist interpretation.

Radiologists produce a structured report, which is returned to your PACS/RIS.

WE Healthcare reports brain, head, neck, cervical spine, spine, chest, abdomen, pelvis, and musculoskeletal MRI, as well as night-time and emergency/STAT studies.

Yes. MRI studies are routed according to modality, priority, and available expertise across neuroradiology, musculoskeletal, body/abdominal, and emergency & trauma.

Yes. Emergency and STAT MRI studies are supported, with priority routing as part of the reporting workflow.

Yes. Remote MRI interpretation is designed to support after-hours and night-time studies alongside routine MRI volumes.

Once a study is received through secure transfer, it is routed by priority and subspecialty to a radiologist for interpretation.

A structured report is returned to your PACS/RIS.

WE Healthcare reports abdominal, pelvic, neck, breast, musculoskeletal, and vascular ultrasound, as well as emergency and STAT ultrasound studies.

Yes. Emergency imaging is supported, with studies routed by priority as part of the reporting workflow.

Ultrasound reporting covers body/abdominal, breast imaging, musculoskeletal, and emergency & trauma.

No. Remote reporting provides additional interpretation capacity while imaging teams continue using their existing operational workflow.

Once a study is received, it is routed by priority and subspecialty to a radiologist for interpretation.

A structured report is returned to your PACS/RIS.

WE Healthcare reports oncology PET-CT, including PET-CT for staging, PET-CT for treatment assessment, and follow-up PET-CT.

PET-CT reporting is supported by nuclear medicine and body/abdominal imaging, with additional PET-CT subspecialty coverage.

PET-CT combines functional and anatomic imaging, so findings are interpreted within the appropriate clinical context.

Yes. Remote PET-CT reporting can provide additional interpretation capacity for organizations managing hybrid imaging workloads.

Once a PET-CT study is received through secure transfer, it is routed to nuclear medicine or the appropriate subspecialty for radiologist interpretation.

A structured report is returned to your PACS/RIS.

WE Healthcare reports PET-CT, bone scans, thyroid imaging, cardiac perfusion, renal imaging, and oncology staging studies.

Nuclear medicine reporting is supported by nuclear medicine and body/abdominal imaging, with additional subspecialty coverage.

The reporting workflow supports access to relevant priors where available, alongside clinical correlation.

Yes. Remote reporting supports organizations managing nuclear medicine and hybrid imaging workloads, including PET-CT.

Once a study is received, it follows nuclear medicine routing to a radiologist for interpretation.

A structured report is returned to your PACS/RIS, with communication following established procedures.

CBCT reporting covers dental and implant planning, maxillofacial, sinus/ENT, TMJ, airway, and orthodontic assessment studies. The scope of supported studies is confirmed with each organization.

Organizations using cone beam CT across dental, maxillofacial, ENT, and related imaging applications.

CBCT studies can require specialized interpretation depending on the anatomy and clinical application.

After a study is received through secure transfer, it is routed appropriately for radiologist interpretation.

A structured report is returned to your PACS/RIS.

Through an approved reporting and quality-control process that may include structured reporting, review, discrepancy identification, feedback, and addendum workflows.

Studies are assigned according to the approved clinical and operational assignment process.

According to the approved communication and escalation protocol, with appropriate documentation.

Reporting visibility depends on the approved reporting and analytics capabilities available for the engagement.

Studies move through intake, validation, routing, radiologist assignment, interpretation, quality review, and report delivery.

Integration depends on the PACS/RIS platform, interfaces, connectivity, and technical requirements for the engagement.

The workflow is designed around DICOM-based image exchange where supported. Exact capabilities should be confirmed during technical assessment.

Studies move through the configured secure-transfer workflow between the facility and remote reading environment.

Encryption specifications are provided by the WE Healthcare security and IT team as part of the technical and security review.

Yes, subject to the organization's approved security-documentation request process.

WE Healthcare supports U.S. hospitals and health systems, imaging centers, and healthcare networks with approved remote radiology reporting requirements.

Emergency and STAT reporting can be supported according to the approved service model and clinical workflow.

Integration depends on the supported systems, interfaces, and technical requirements for the engagement.

Coverage depends on the approved service model and required coverage window.

A consultation can be used to understand your imaging volume, modalities, coverage requirements, workflow, and technical requirements.